Each of our Sub-Processors will have an executed DPA to ensure compliance under the EU GDPR requirements. An audited minimum relevant set of data is shared with each vendor. This information is provided in respect of the Data Processing Agreement, which is available for self-execution or consultation here.

If you like te be notified about sub-processor changes you can subscribe to our sub-processor update mailing list.

Company Purpose Entity Location Data Location Data Categories Duration
Twilio Inc. (Twilio) Communication United States Germany U3 U10 30 days
SolarWinds LLC (Loggly) Service monitoring and loggling United Kingdom United States M1 M3 M4 M5 M6 M7 M8 M9 M10 M11 M13 U1 U3 U4 U5 U6 U7 U8 U9 U10 U11 U13 15 days
RedisLabs (RedisLabs) Cloud database United States Ireland U12 contract
Intercom, Inc. (Intercom) Customer support United States United States M1 M3 M4 M5 M7 M8 M9 M10 M11 12 contract
Inspectlet (Inspectlet) Behaviour and UX testing United States United States M1 90 days
Heroku, Inc. (Heroku) Cloud platform United States Ireland None 1 days
Google LLC (Google Analytics) Application analytics United States United States M12 U12 P12 C12 780 days
Auth0 Inc. (Auth0) Authentication United States Germany M1 M2 M3 M9 M11 U1 U2 U3 U9 U11 contract
Amazon.com, Inc. (EC2 Neo4J) Cloud infrastructure United States Germany M1 M3 M5 M6 M11 M13 U1 U3 U5 U6 U11 U13 contract
Amazon.com, Inc. (RDS) Cloud infrastructure United States Germany M1 M3 M4 M6 M13 U4 U6 P3 contract
Amazon.com, Inc. (S3) Cloud infrastructure United States Germany None contract
Amazon.com, Inc. (SQS) Cloud infrastructure United States Germany M1 M3 M4 M6 U1 U3 U4 U6 14 days

Categories of Personal Data Processed

The Ambassify service processes the following personal data:

Ref. Type Direct Personal Data Indirect Personal Data Description
M1 Manager Yes - Name
M2 Manager Yes - Password
M3 Manager No Yes Contact information
M4 Manager No Yes ID data
M5 Manager No Maybe Professional life data
M6 Manager Maybe Maybe Personal life data
M7 Manager Yes - Connection data
M8 Manager No No Localisation data
M9 Manager Maybe Yes IP addresses
M10 Manager Maybe Maybe Conversational data
M11 Manager No Yes Device information
M12 Manager No Maybe Statistics
M13 Manager No Maybe Role
U1 User Yes - Name
U2 User Yes - Password
U3 User No Yes Contact information
U4 User No Yes ID data
U5 User No Maybe Professional life data
U6 User Maybe Maybe Personal life data
U7 User Yes - Connection data
U8 User No No Localisation data
U9 User Maybe Yes IP addresses
U10 User Maybe Maybe Conversational data
U11 User No Yes Device information
U12 User No Maybe Statistics
U13 User No Maybe Role
P1 Prospect Yes - Name
P2 Prospect Yes - Password
P3 Prospect No Yes Contact information
P4 Prospect No Yes ID data
P5 Prospect No Maybe Professional life data
P6 Prospect Maybe Maybe Personal life data
P7 Prospect Yes - Connection data
P8 Prospect No No Localisation data
P9 Prospect Maybe Yes IP addresses
P10 Prospect Maybe Maybe Conversational data
P11 Prospect No Yes Device information
P12 Prospect No Maybe Statistics
C1 Client Yes - Name
C2 Client Yes - Password
C3 Client No Yes Contact information
C4 Client No Yes ID data
C5 Client No Maybe Professional life data
C6 Client Maybe Maybe Personal life data
C7 Client Yes - Connection data
C8 Client No No Localisation data
C9 Client Maybe Yes IP addresses
C10 Client Maybe Maybe Conversational data
C11 Client No Yes Device information
C12 Client No Maybe Statistics