Each of our Sub-Processors will have an executed DPA to ensure compliance under the EU GDPR requirements. An audited minimum relevant set of data is shared with each vendor. This information is provided in respect of the Data Processing Agreement, which is available for self-execution or consultation here.

If you like te be notified about sub-processor changes you can subscribe to our sub-processor update mailing list.

Company Purpose Entity Location Data Location TOMs Data Categories Duration
Amazon.com, Inc.
  • Storage
  • Communication Delivery
  • Content Delivery
  • Application Processing
410 Terry Avenue North, Seattle, WA 98109, USA
  • Germany
  • Ireland
  • Europe
A02 A03 A04 A05 A06 A07 A08 A09 A10 A11 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 M02 M03 M04 M05 M07 M08 M09 M10 M11 M12 5 years
Salesforce.com, Inc.
  • Application Processing
415 Mission Street, Suite 300, San Francisco, CA 94105, USA
  • Ireland
A02 A04 A06 A07 A08 A09 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 M02 M03 M04 M05 M07 M08 M09 M10 M11 M12 1 days
Twilio Inc. Optional
  • Communication Delivery
375 Beale Street, Suite 300 San Francisco, CA 94105
  • Germany
  • Access control
  • Encryption in transit
A11 A18 30 days
CloudFlare, Inc.
  • Content Delivery
101 Townsend St San Francisco, CA 94107
  • Global
A20 M09 30 days
Redis Labs, Inc.
  • Storage
700 E El Camino Real Suite 250, Mountain View, CA 94040
  • Ireland
A01 A03 A10 A11 A12 A24 M01 M02 M07 M13 2 years
Intercom, Inc.
  • Customer Support
55 2nd Street 4th Floor San Francisco, CA 94105
  • Ireland
M02 M03 M04 M05 M06 M07 M08 M10 M11 5 years
Planhat
  • Customer Support
c/o WeWork, Regeringsgatan 29, 111 53 Stockholm, Sweden
  • Ireland
  • Access control
  • Encryption in transit
M03 M07 M08 5 years

Categories of Personal Data Processed

The Ambassify service processes the following personal data:

Optional Data you as a Data Controller can choose to allow or not by specifying these in our Data Processing Agreement annex 2.
Required Data which is needed for the functionality of the platform.

Advocates

Actual end-users that only have access to the community and landing pages of our platform. Most of the times this will be your employees.

Ref. Data Description Purpose Lawfulness Source
A01 passwords
Example: A hashed version of the password.
A hashed version of the password. Identification Contractual Necessity User-completed form
A02 interests
Example: Groups that were assigned to the advocate by one of the managers or that the advocate subscribed to.
Groups that were assigned to the advocate by one of the managers or that the advocate subscribed to. Segmentation Legitimate Interest User-completed form
A03 unique id
Example: Universal Unique Identifier (UUID) generated by Ambassify for a specific person. Example: de595e11-8854-4dc2-868d-a69c94501040
Universal Unique Identifier (UUID) generated by Ambassify for a specific person. Example: de595e11-8854-4dc2-868d-a69c94501040 Identification Contractual Necessity API
A04 name
Example: Example: John Doe
Example: John Doe Identification Contractual Necessity User-completed form
A05 profile picture
Example: Link to a profile or avatar picture
Link to a profile or avatar picture Identification Contractual Necessity Social Network
A06 platform activity
Example: We log for reporting purposes the different actions a users does on the platforms. Examples of such activity are: pageviews, campaign participations, errors triggered
We log for reporting purposes the different actions a users does on the platforms. Examples of such activity are: pageviews, campaign participations, errors triggered Measurement Contractual Necessity API
A07 birth date
Example: Example: 2021-10-30
Example: 2021-10-30 Segmentation Legitimate Interest User-completed form
A08 preferred language
Example: Example: NL
Example: NL Segmentation Legitimate Interest User-completed form
A09 gender
Example: Example: Female
Example: Female Segmentation Legitimate Interest User-completed form
A10 email
Example: Copies of the emails that managers send through Ambassify to this advocate.
Copies of the emails that managers send through Ambassify to this advocate. Contact Contractual Necessity API
A11 text messages
Example: Copies of the text messages that managers send through Ambassify to this advocate.
Copies of the text messages that managers send through Ambassify to this advocate. Contact Contractual Necessity API
A12 notifications
Example: Mobile application notifications that were send through the Ambassify platform to this advocate.
Mobile application notifications that were send through the Ambassify platform to this advocate. Contact Contractual Necessity API
A13 employer
Example: Example: Acme Corporation
Example: Acme Corporation Segmentation Legitimate Interest User-completed form
A14 job titles
Example: Example: CEO
Example: CEO Segmentation Legitimate Interest User-completed form
A15 social unique id
Example: Once a advocate decides to connect his social media account to Ambassify we will receive a unique identifier for that specific user from the social platform. Example: linkedin|5-l9LKSrox
Once a advocate decides to connect his social media account to Ambassify we will receive a unique identifier for that specific user from the social platform. Example: linkedin|5-l9LKSrox Identification Subject Consent API
A16 connections
Example: The number of connections (friends, connections, followers) someone has on the social media channel that gets connected. We use this value to calculatete potential reach for shared content. This is only a numeric value and not a list of names. Example: 15
The number of connections (friends, connections, followers) someone has on the social media channel that gets connected. We use this value to calculatete potential reach for shared content. This is only a numeric value and not a list of names. Example: 15 Measurement Subject Consent Social Network
A17 email address
Example: The e-mail address that can be used by the advocate to login and we will also use this address as primary contact point. Example: [email protected]
The e-mail address that can be used by the advocate to login and we will also use this address as primary contact point. Example: [email protected] Identification Contractual Necessity User-completed form
A18 telephone number
Example: Example: +32 12 34 56 78
Example: +32 12 34 56 78 Contact Subject Consent User-completed form
A19 physical address
Example: Example: Everselstraat 133, 3583 Beringen, Belgium
Example: Everselstraat 133, 3583 Beringen, Belgium Contact Subject Consent User-completed form
A20 IP address
Example: For debugging purposes we store the advocates IP address. Example: 169.254.12.233
For debugging purposes we store the advocates IP address. Example: 169.254.12.233 Identification Legitimate Interest API
A21 browser
Example: For debugging purposes we store the advocates browser name and version. Example: Google Chrome 81
For debugging purposes we store the advocates browser name and version. Example: Google Chrome 81 Identification Legitimate Interest API
A22 country
Example: An advocate can choose to set his country on his community profile
An advocate can choose to set his country on his community profile Segmentation Subject Consent API
A23 opt-in
Example: To keep track of the advocates communication preferences: Example: Only emails about new campaigns
To keep track of the advocates communication preferences: Example: Only emails about new campaigns Compliance Legal Obligation User-completed form
A24 access token
Example: Access token to share content on social networks of choice
Access token to share content on social networks of choice Identification Contractual Necessity API

Managers

Admins that will use Ambassify to publish content on the communities and landing pages for the advocates to read and participate in.

Ref. Data Description Purpose Lawfulness Source
M01 passwords
Example: A hashed version of the password.
A hashed version of the password. Identification Contractual Necessity User-completed form
M02 unique id
Example: Universal Unique Identifier (UUID) generated by Ambassify for a specific person. Example: de595e11-8854-4dc2-868d-a69c94501040
Universal Unique Identifier (UUID) generated by Ambassify for a specific person. Example: de595e11-8854-4dc2-868d-a69c94501040 Identification Contractual Necessity User-completed form
M03 name
Example: Example: John Doe
Example: John Doe Identification Contractual Necessity User-completed form
M04 platform activity
Example: We log for reporting purposes the different actions a users does on the platforms. Examples of such activity are: pageviews, campaign participations, errors triggered
We log for reporting purposes the different actions a users does on the platforms. Examples of such activity are: pageviews, campaign participations, errors triggered Measurement Contractual Necessity User-completed form
M05 preferred language
Example: Example: EN
Example: EN Segmentation Legitimate Interest User-completed form
M06 chat
Example: Intercom history
Intercom history Contact Contractual Necessity User-completed form
M07 email
Example: E-mails with Ambassify Staff
E-mails with Ambassify Staff Contact Contractual Necessity User-completed form
M08 email address
Example: The e-mail address that can be used by the advocate to login and we will also use this address as primary contact point. Example: [email protected]
The e-mail address that can be used by the advocate to login and we will also use this address as primary contact point. Example: [email protected] Identification Contractual Necessity User-completed form
M09 IP address
Example: For debugging purposes and audit logs we store the managers IP address. Example: 169.254.12.233
For debugging purposes and audit logs we store the managers IP address. Example: 169.254.12.233 Identification Legitimate Interest User-completed form
M10 browser
Example: For debugging purposes we store the managers browser name and version. Example: Google Chrome 81
For debugging purposes we store the managers browser name and version. Example: Google Chrome 81 Identification Legitimate Interest User-completed form
M11 country
Example: A manager can choose to set his country on his community profile
A manager can choose to set his country on his community profile Segmentation Subject Consent User-completed form
M12 opt-in
Example: Example: manager accepted the data processing agreement
Example: manager accepted the data processing agreement Compliance Legal Obligation User-completed form
M13 access token
Example: Access token to share content on social networks of choice
Access token to share content on social networks of choice Identification Contractual Necessity API