Sub-processors list
Each of our Sub-Processors will have an executed DPA to ensure compliance under the EU GDPR requirements. An audited minimum relevant set of data is shared with each vendor. This information is provided in respect of the Data Processing Agreement, which is available for self-execution or consultation here.
If you like te be notified about sub-processor changes you can subscribe to our sub-processor update mailing list.
Company | Purpose | Entity Location | Data Location | Data Categories | Duration |
---|---|---|---|---|---|
Twilio Inc. (Twilio) | Communication | United States | Germany | U3 U10 | 30 days |
SolarWinds LLC (Loggly) | Service monitoring and loggling | United Kingdom | United States | M1 M3 M4 M5 M6 M7 M8 M9 M10 M11 M13 U1 U3 U4 U5 U6 U7 U8 U9 U10 U11 U13 | 15 days |
RedisLabs (RedisLabs) | Cloud database | United States | Ireland | U12 | contract |
Intercom, Inc. (Intercom) | Customer support | United States | United States | M1 M3 M4 M5 M7 M8 M9 M10 M11 12 | contract |
Inspectlet (Inspectlet) | Behaviour and UX testing | United States | United States | M1 | 90 days |
Heroku, Inc. (Heroku) | Cloud platform | United States | Ireland | None | 1 days |
Google LLC (Google Analytics) | Application analytics | United States | United States | M12 U12 P12 C12 | 780 days |
Auth0 Inc. (Auth0) | Authentication | United States | Germany | M1 M2 M3 M9 M11 U1 U2 U3 U9 U11 | contract |
Amazon.com, Inc. (EC2 Neo4J) | Cloud infrastructure | United States | Germany | M1 M3 M5 M6 M11 M13 U1 U3 U5 U6 U11 U13 | contract |
Amazon.com, Inc. (RDS) | Cloud infrastructure | United States | Germany | M1 M3 M4 M6 M13 U4 U6 P3 | contract |
Amazon.com, Inc. (S3) | Cloud infrastructure | United States | Germany | None | contract |
Amazon.com, Inc. (SQS) | Cloud infrastructure | United States | Germany | M1 M3 M4 M6 U1 U3 U4 U6 | 14 days |
Categories of Personal Data Processed
The Ambassify service processes the following personal data:
Ref. | Type | Direct Personal Data | Indirect Personal Data | Description |
---|---|---|---|---|
M1 | Manager | Yes | - | Name |
M2 | Manager | Yes | - | Password |
M3 | Manager | No | Yes | Contact information |
M4 | Manager | No | Yes | ID data |
M5 | Manager | No | Maybe | Professional life data |
M6 | Manager | Maybe | Maybe | Personal life data |
M7 | Manager | Yes | - | Connection data |
M8 | Manager | No | No | Localisation data |
M9 | Manager | Maybe | Yes | IP addresses |
M10 | Manager | Maybe | Maybe | Conversational data |
M11 | Manager | No | Yes | Device information |
M12 | Manager | No | Maybe | Statistics |
M13 | Manager | No | Maybe | Role |
U1 | User | Yes | - | Name |
U2 | User | Yes | - | Password |
U3 | User | No | Yes | Contact information |
U4 | User | No | Yes | ID data |
U5 | User | No | Maybe | Professional life data |
U6 | User | Maybe | Maybe | Personal life data |
U7 | User | Yes | - | Connection data |
U8 | User | No | No | Localisation data |
U9 | User | Maybe | Yes | IP addresses |
U10 | User | Maybe | Maybe | Conversational data |
U11 | User | No | Yes | Device information |
U12 | User | No | Maybe | Statistics |
U13 | User | No | Maybe | Role |
P1 | Prospect | Yes | - | Name |
P2 | Prospect | Yes | - | Password |
P3 | Prospect | No | Yes | Contact information |
P4 | Prospect | No | Yes | ID data |
P5 | Prospect | No | Maybe | Professional life data |
P6 | Prospect | Maybe | Maybe | Personal life data |
P7 | Prospect | Yes | - | Connection data |
P8 | Prospect | No | No | Localisation data |
P9 | Prospect | Maybe | Yes | IP addresses |
P10 | Prospect | Maybe | Maybe | Conversational data |
P11 | Prospect | No | Yes | Device information |
P12 | Prospect | No | Maybe | Statistics |
C1 | Client | Yes | - | Name |
C2 | Client | Yes | - | Password |
C3 | Client | No | Yes | Contact information |
C4 | Client | No | Yes | ID data |
C5 | Client | No | Maybe | Professional life data |
C6 | Client | Maybe | Maybe | Personal life data |
C7 | Client | Yes | - | Connection data |
C8 | Client | No | No | Localisation data |
C9 | Client | Maybe | Yes | IP addresses |
C10 | Client | Maybe | Maybe | Conversational data |
C11 | Client | No | Yes | Device information |
C12 | Client | No | Maybe | Statistics |